Return Policy
7 days
ReplacementIn order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a Y1 service center to resolve any subsequent issues.
In any case, only one replacement shall be provided.

 

THE SALE OF PRODUCTS AND SERVICES (“PRODUCTS”) BY Y1 ELECTRONICS, INC. ARE SUBJECT TO THESE TERMS AND CONDITIONS (“AGREEMENT”) REGARDLESS OF OTHER OR ADDITIONAL TERMS OR CONDITIONS THAT CONFLICT OR CONTRADICT THIS AGREEMENT IN ANY PURCHASE ORDER, DOCUMENT, OR OTHER COMMUNICATION (“ORDER”)” PREPRINTED TERMS AND CONDITIONS ON ANY CUSTOMER (“CUSTOMER”) DOCUMENT (FOR EXAMPLE: PURCHASE ORDERS OR CONFIRMATIONS.) AND/OR Y1 FAILURE TO OBJECT TO CONFLICTING OR ADDITIONAL TERMS WILL NOT CHANGE OR ADD TO THE TERMS OF THIS AGREEMENT.

  1. ORDERS
    All Orders are subject to acceptance by Y1. Y1 reserves the right to allocate the sale of Products among its customers. Orders for special, custom, value-added and Products specifically identified by Y1 as nonstandard are non-cancelable and non-returnable (“NCNR”). The Customer may not cancel or reschedule Orders for standard Products without Y1 consent. The performance of any value-added service may void the manufacturer’s warranty and render products non-returnable.
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  3. PRICES
    Y1 quoted prices apply for 30 days or as otherwise stated in its quote. Y1 may increase prices if Y1 costs increase or other circumstances beyond Y1 reasonable control. Prices are for Products only and do not include taxes, impositions and any other charges, fees, shipping charges and duties imposed by any government authority. Customer is responsible for any additional fees and taxes.
  4. TERMS OF PAYMENT
    Payment of the total invoice amount, without offset or deduction, is due 30 days from the invoice date. On any past due invoice, Y1 may charge interest from the payment due date to the date of payment (at 1-1.5% per month), plus reasonable attorney fees and collection costs. Y1 may change the terms of Customer’s credit at any time. Y1 may apply payments to any of Customer’s accounts.
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  6. DELIVERY AND TITLE
    Customer is responsible for all shipping costs and any applicable surcharges. Title and risk of loss pass to Customer upon delivery of the Products to the carrier. Y1’ delivery dates are estimates only and Y1 is not liable for delays in delivery. Y1 reserves the right to make partial shipments and Customer will accept delivery and pay for the Products delivered. A delayed delivery of any part of an Order does not entitle Customer to cancel other deliveries.
  7. ACCEPTANCE OF PRODUCTS AND PRODUCT RETURNS
    Customer must notify Y1 in writing of any damage, shortage, or other discrepancy to Products within 10 days after delivery. After the 10th day Customer is deemed to have accepted the Products and may not revoke acceptance. Customer cannot return Products without a return material authorization (“RMA”) number. Returned Products must be in original manufacturer’s shipping cartons or equivalent. Customer must return all Products, freight prepaid, as specified in the RMA and pay any restocking charges. At Y1’s discretion, Y1 will return all Products not eligible or return to Customer freight collect, or hold Product for Customer’s account at Customer’s expense.
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  9. Y1’S LIMITED WARRANTY
    Y1 will transfer to Customer any Product warranties and indemnities authorized by the manufacturer, including any transferable warranties and indemnities for intellectual property infringement. Y1 warrants the Products will conform to the manufacturer’s specifications. Value-added work performed by Y1 on Products will conform to Customer’s specifications. Y1 makes no other warranty, express or implied. Y1 MAKES NO WARRANTY OF MERCHANTABILITY, FITNESS FOR PURPOSE OR NON-INFRINGEMENT. If Products do not meet manufacturer’s specifications or if value-added work by Y1 does not meet Customer’s specifications, Y1 has the option to (1) repair the Products, (2) replace the Products at no cost to Customer; or (3) refund Customer’s purchase price. Customer must return Products to Y1, along with acceptable proof of purchase, within 30 days from date of delivery, freight charges prepaid.
  10. LIMITATION OF LIABILITY
    Y1 IS NOT LIABLE FOR AND CUSTOMER IS NOT ENTITLED TO ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; FOR EXAMPLE, LOSS OF PROFITS OR REVENUE, LOSS OF DATA. LOSS OF USE, REWORK, MANUFACTURING EXPENSE, INJURY TO REPUTATION, OR LOSS OF CUSTOMERS. CUSTOMER’S RECOVERY FROM Y1 FOR ANY DIRECT DAMAGES WILL NOT EXCEED THE PRICE OFTHE PRODUCT AT ISSUE. CUSTOMER WILL INDEMNIFY, DEFEND AND HOLD Y1 HARMLESS FROM ANY CLAIMS BASED ON; (I) Y1S’ COMPLIANCE WITH CUSTOMER’S DESIGNS, SPECIFICATIONS OR INSTRUCTIONS, (II) MODIFICATION OF ANY PRODUCTS BY ANYONE OTHER THAN Y1 OR (III) USE IN COMBINATION WITH OTHER PRODUCTS.
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  12. FORCES BEYOND Y1’S CONTROL
    Y1 is not liable for failure to fulfill its obligations for any accepted Order or for delays in delivery due to causes beyond its reasonable control, (for example: acts of God, acts or omissions of the Customer, man-made or natural disasters, epidemic or medical crises, materials shortages, strikes, acts of terrorism, delays in transportation, or inability to obtain labor or materials through its regular sources)
  13. USE OF PRODUCTS
    Products are not authorized for use in critical safety or other applications where a failure may reasonably be expected to result in personal injury, loss of life, or catastrophic property damage. If Customer uses or sells the products for use in any such applications, Customer acknowledges that such use or sale is at Customer’s sole risk. Customer will indemnify, defend and hold Y1 and the Product manufacturer harmless from and against any and all liabilities and costs arising out of or in connection with such use or sale.
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  15. EXPORT/IMPORT
    Certain Products sold by Y1 and other related technology and documentation are subject to export control laws, regulations and orders of the United States and the export or import control laws and regulations of other countries. Customer will not directly or indirectly export or divert any Products and other related technology and documentation to any third party or country where such export or transmission is restricted or prohibited. Customer agrees it is responsible to obtain any license to export re-export, or import as may be required.
  16. PRODUCT INFORMATION
    Product information, including information related to a Product’s specifications, export/import control classifications, uses or conformance with legal or other requirements, is obtained by Y1 from its suppliers or other sources. Such information is provided by Y1 on an “AS IS” basis. Y1 makes no representation as to the accuracy or completeness of the Product information, and disclaims all representations, warranties and liabilities under any theory with respect to the Product information, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Y1 recommends Customer validate any Product Information before using or acting on such information. All Product information is subject to change without notice. Y1 is not responsible for typographical or other errors or omissions in Product Information.

 

GENERAL.
a. The laws of the State of New York will exclusively govern any dispute between Y1 and Customer.
b. Customer may not assign this Agreement without the prior written consent of Y1.
c. This Agreement can only be modified in writing signed by authorized representatives of both Y1 and Customer.
d. Statements or advice (technical or otherwise) if given without charge, are an accommodation to Customer and Y1 has no responsibility or liability for the content or use of such statements or advice.
e. Y1s’ failure to object to any document, communication, or act of Customer will not be deemed a waiver of any of these terms and conditions.
f. The unenforceability of any of these terms or conditions will not affect the remainder of the terms or conditions.
g. Products, including software or other intellectual property, are subject to any applicable rights of third parties, such as patents, copyrights and/or user licenses.
h. Customer and Y1 will comply with applicable laws and regulations.


SHIPPING & DELIVERY POLICY

Last updated November 15, 2022

This Shipping & Delivery Policy is part of Terms and Conditions and should be therefore read
Alongside our main Terms: https://y1electronics.in/terms
Please carefully review our Shipping & Delivery Policy when purchasing our Products.
This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

  • In-Store Pickup
  • In-Store Pickup is available for All Purchases. Pickups are available Sunday to Monday 9 am to 6 pm.
  • We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standard Shipping on all orders.

Shipping Duration - The goods will be shipped within two working days

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy:
https://y1electronics.in/terms

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Email: info@y1electronics.in
  • Online Contact form: https://y1electronics.in


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